FAQ

1. How can I book an appointment?

You can easily book an appointment through our website. It's quick and convenient!

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2. What if I arrive late for my appointment?

Please make sure to arrive on time for your appointment. If you are more than 15 minutes late, we may need to reschedule or adjust your appointment time.

 

3. Can I cancel or change my appointment?

If you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance. We'll be happy to accommodate your request.

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4. What happens if I miss my appointment?

If you don't show up for your appointment without prior notice, it may affect your ability to book future appointments easily. We kindly request that you inform us if you are unable to make it.

 

5. What if I have allergies or medical conditions?

Your safety and well-being are important to us. If you have any allergies or medical conditions that we should be aware of, please inform us before your appointment.

 

6.Why can't I see my preferred time slot when booking?

If you don't see your desired time slot available, it may be because someone else has already booked it. We recommend booking in advance to secure your preferred time.

 

7. Can I get a refund if I cancel my booking?

We're sorry, but deposits are non-refundable, as clearly stated on our booking page. However, you can reschedule your appointment instead of canceling to make the most of your booking.

 

8. Can I visit without an appointment?

While we do accept walk-ins, we highly recommend booking an appointment in advance to ensure we can provide you with the best service and attention.